This page explains how to request deletion of your TVSHelper account and the personal data associated with it, what data is deleted, and what we are required to keep. TVSHelper is operated by Travel-Helper UK Limited.

You can request that your TVSHelper account and associated data be deleted in either of the following ways:

We will process verified deletion requests within 30 days.

When your account deletion request is completed, we permanently delete:

• Your profile information (name, email address, phone number).

• Your visa request records and application details.

• Documents you have uploaded (passport scans, photos, supporting files).

• Your saved preferences and in-app activity.

For legal, accounting, and fraud-prevention reasons, we are required to retain certain records even after account deletion. We keep the following:

Retained records are stored securely, access is restricted, and they are deleted once the required retention period has passed.

If you have any questions about deleting your account or data, contact us at Visa@tvshelper.com.